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Newsletter January’25: AI Trends to Watch in 2025

Wishing You a very Happy New Year 2025 !

2025 marks the rise of the whole new, Agentic AI. Weโ€™re here to keep you updated on the latest developments. Discover top AI trends to drive your business success.

Get Smarter & Sail High with Agentic AI

Agentic AI refers to autonomous systems that make decisions and perform tasks on behalf of users. For retail merchants, Agentic AI acts like an autonomous store assistant, making real-time decisions for faster growth.

Hereโ€™s how:

  • Personalized Shopping Agent: Upsell products, recommend bundles, and assist at checkout.
  • Stores Operations Agent: Tracks inventory, shipping status, and processes returns without help.
  • Customer Retention Agent: Identifies at-risk customers and sends personalized offers for boosting loyalty.
  • Inventory Management Agent: Discover high-demand products and automatically reorders.
  • Price Sensitivity Agent: Adjusts prices in real-time based on market demand and customer behavior.

Read More

SaaS Is Dead? Not So Fast.

With these three words, Microsoft CEO Satya Nadella hints that AI agents could replace traditional SaaS workflows. But is it happening now? Not quite.

Hereโ€™s what SaaS companies can do:

  • Build Autonomous Features: Make smarter software with self-learning capabilities, reducing the need of user inputs.
  • Deliver Hyper-Personalized Experiences: Provide personalized recommendations, dynamic pricing, and custom workflows.
  • Drive Customer Support with AI Agents: Create helpdesk tools for automated troubleshooting and resolving complex issues.
  • Adopt AI-Driven Outcome-Based Models: Switch to value-based pricing โ€“ charging users for results and not just usage.

Be a part of your AI journey with TBI – Discuss your need

Are You Ready to Take on GenZ?

Gen Z doesnโ€™t just scroll โ€” they shop through social feeds. So, how do you get your products in front of them?

  • Short-Form Videos: Focus on TikTok, Instagram Reels, YouTube Shorts.
  • Community Engagement: Use tools like Sprinklr to know whatโ€™s trending and join the conversation.
  • Embrace AI Avatars: Create high-performing avatars to engage with your followers.
  • Purpose-Driven Marketing: Support social causes, promote sustainability and DEI practices.


Would you like to know more? Click here

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