CometChat* is a versatile all in one communications app that seamlessly integrates into your web or mobile applications, offering features like real-time in app messaging, voice, and video calls.
In a recent project venture, our end to end integration specialist company got the chance to set up an effective communication channel for a multivendor marketplace with CometChat integration.
Why Choose CometChat for Your Web or App?
CometChat stands out for its versatility and ease of integration. CometChat also offers a Growth plan starting at $119 per month when billed annually. Here are some additional compelling reasons to consider it for your application:
- Ease of Integration: CometChat simplifies adding chat functionalities to applications using user-friendly APIs & SDKs making integration quick and straightforward
- Customizable Features: Whether it’s text chats, multimedia sharing, or CometChat video calls, the platform provides extensive customization to fit your application’s unique needs.
- Cross-Platform Support: With comprehensive SDKs for iOS, Android, and the web, CometChat ensures a consistent user experience across all devices.
- Scalability: It supports increased user & message volumes without compromising on performance ensuring your in app communication features remain reliable as your user base expands.
- Real-Time Communication: CometChat facilitates instant in app messaging and calling features within your app, creating interactive and dynamic user experiences.
Who Can Benefit from CometChat Features?
CometChat caters to a wide range of businesses looking to enhance in app communication and user engagement. Following is the audience base it can benefit:
Online Marketplaces
Healthcare
Dating Apps
Team Communication
Online Education
SaaS Businesses
Our Case Study on CometChat Integration
Our end to end integration specialist company went the extra mile for our client to tweak some custom changes for their multivendor marketplace to enhance in app communication between buyers and sellers, improving customer support & satisfaction. Let’s have a closer look at how we did it:
Dashboard-Based Filtration to Segregate Messages
The client had 2 dashboards each for products and services. With heaps of messages coming in, it was difficult for the user to know whether he received messages from the services dashboard or the products dashboard. Hence, we curated separate tags for messages to view them on the dedicated dashboard.
View only the Desired Messages with Inbox Based Filters
We created three different categories for text-based messages received in the inbox namely “Schedule”, “Proposal” & “All”. These filters allowed the customer to choose whether they wanted to have a look at the meetings scheduled, proposals he has received for his products, or all kinds of texts.
Custom HTML Integration with CometChat Messaging
Since we have had this CometChat custom integration done for a multivendor marketplace. Hence the most important feature was the buyers sending in proposals to the sellers regarding their products. Along with providing the sellers a chance to accept, reject, or send a counterproposal. Hence, we tweaked a custom script along with CometChat’s default coding to support this functionality.
High-Definition Video Calls with CometChat Integration
If it’s about buying and selling, there’s got to be some meetings that both the buyer and the seller would want to have. CometChat makes it easy for users to use CometChat video call and voice calls feature to connect one another from within their app.
Our Approach towards CometChat Custom Integration
In integrating CometChat into our client’s React Native multivendor platform, we followed a structured and technical approach to ensure seamless functionality. Following are the steps we undertook:
- We set up a CometChat account and obtained the API key and App ID.
- Afterward, we installed the CometChat SDK for React Native using npm or yarn.
- We then initialized CometChat in our application with the App ID.
- For user authentication, we implemented functionalities to create users via the CometChat API.
- Next, we integrated CometChat features including in app messaging, group chats, and real-time notifications.
- Finally, we tested all CometChat features to ensure they functioned as expected before deploying it.
Frequently Asked Questions
CometChat is an all in one communications app that facilitates instant in app communication between buyers and sellers, improving customer support satisfaction.
In on-demand services, real-time communication between users and service providers ensures timely responses and better service management.
Yes, education portals can support virtual classrooms with chat, voice, and video functionalities, fostering collaborative learning environments.
The costing basically depends upon the complexity and approach taken for CometChat integration into your platforms, you can contact our team of experts to know the exact price.
Yes, CometChat is designed to scale with your user base, ensuring consistent performance. It provides robust security features, including end-to-end encryption and secure authentication methods.
*Disclaimer
We would like to clarify that we have no affiliation, association, or endorsement with CometChat or its affiliated companies. Any references made to CometChat, its products, services, or trademarks are solely for informational purposes and do not imply any endorsement or partnership.
Our Final Words
Integrating CometChat into your application is a strategic move to enhance real-time communication, fostering better user engagement and satisfaction. With its rich feature set, scalability, and customization options, CometChat is a robust solution for top-notch communication capabilities.
By integrating CometChat, you can significantly enhance the communication capabilities of your application, making it more interactive and user-friendly. Connect with our end to end integration specialist company today and let us scale your in app communications.
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